Privacy Policy
Last updated: 18 June 2026 · Version 2026-06-18
This policy explains how [Legal entity name] (“we”, “us”) collects, uses, shares, and protects personal data when you visit this website and the Vishwaas AI documentation portal. We align our practices to the EU/UK GDPR and India's Digital Personal Data Protection Act, 2023 (DPDP Act) and the DPDP Rules.
1. Who we are
- Data Fiduciary / Controller: [Legal entity name], [registered address]
- Data Protection Officer: [DPO name], [dpo@vishwaas.ai]
- Grievance Officer (DPDP): [name], [grievance@vishwaas.ai]
2. What data we collect
- Information you provide via forms — name, work email, company, phone, and message content (demo requests, contact, partner and pricing enquiries, gated downloads).
- Website analytics — when you consent (see §6): pages viewed, time on page, scroll depth, clicks, referrer/UTM, device/browser, and your source IP address and approximate country.
- Strictly necessary — a sign-in/session cookie (for the docs portal/admin), your theme preference, and the record of your cookie choice.
We do not knowingly collect data from children, and we do not use third-party advertising or cross-site tracking.
3. Why we use it & our lawful basis
- Respond to enquiries / provide the demo — performance of a request you make and our legitimate interest in serving prospects (GDPR Art. 6(1)(b)/(f); DPDP §6 consent / §7 legitimate uses).
- Website analytics & improvement — your consent (GDPR Art. 6(1)(a); DPDP §6). You can withdraw it at any time.
- Security & legal compliance — legitimate interest / legal obligation.
4. Cookies & similar technologies
| Name | Category | Purpose | Duration |
|---|---|---|---|
| vishwaas_jwt | Necessary | Sign-in/session for the docs portal & admin. | Session / 30 min |
| va_consent | Necessary | Remembers your cookie/analytics choice. | 12 months |
| vishwaas-theme | Necessary | Remembers light/dark theme (local storage). | Persistent |
| va_sid | Analytics | First-party session id for usage analytics (session storage). Set only with consent. | 30 min idle |
Our analytics is first-party and cookieless beyond the above; it does not fingerprint you or share data with third parties.
5. Retention, sharing & transfers
- Retention: enquiry data for [retention period]; analytics data for [retention period]; consent records for [retention period].
- Processors: we use vetted service providers (hosting, email) under data-processing terms; [list / categories].
- Transfers: data is stored in [region/India]. Any transfer outside your region is made under appropriate safeguards [mechanism].
6. Your choices: consent & cookie preferences
In the EU/EEA, the UK, and India we ask for your consent before running analytics. Elsewhere, analytics runs by default and you can opt out. You can review or change your choice — including withdrawing consent — at any time:
7. Your rights
Subject to the GDPR and the DPDP Act, you may request access, correction, erasure, nomination, and grievance redressal, and you may withdraw consent. To exercise a right, contact our DPO at [dpo@vishwaas.ai]. We respond within the statutory timelines. If you are unsatisfied, you may escalate to our Grievance Officer and, where applicable, to the Data Protection Board of India or your supervisory authority.
8. Contact
Questions about this policy? Email [privacy@vishwaas.ai] or write to [Legal entity name], [registered address].